What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are seeking a Customer Service Representative in the Food & Food Processing industry, based in South San Francisco, California. This role offers a contract to permanent employment opportunity, where you will be an integral part of our team, managing customer interactions, maintaining their records, and ensuring their orders are processed efficiently. Responsibilities:• Manage incoming phone calls, ensuring they are screened and forwarded appropriately• Welcome guests including customers, vendors, and visitors with a detail oriented demeanor• Efficiently handle customer orders received via phone or fax, ensuring they are processed correctly• Respond to customer inquiries regarding product availability and delivery schedules• Maintain up-to-date company sales catalogs for easy reference• Ensure all invoices are double-checked, alphabetized, and filed systematically• Handle additional tasks as required to ensure smooth operations• Utilize your skills in Microsoft Word and Order Entry for efficient data management and customer service.
Salary : $24 - $26
