What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are offering an opportunity for a Customer Service Representative role within a public sector organization, based in a city in California. The role is onsite and provides a short term contract employment opportunity. Responsibilities: • Handling inbound and outbound calls in a detail oriented manner• Delivering excellent customer service to resolve issues effectively• Efficient data entry and order entry tasks• Utilizing Microsoft Excel and Word for various tasks• Corresponding with customers via email in a detail oriented and timely manner• Scheduling appointments as needed• Using customer service software to enhance customer experience• Monitoring customer accounts and taking necessary actions.
Salary : $28 - $32