What are the responsibilities and job description for the Front Desk Coordinator position at Robert Half?
Job Description
Job Description
We are in search of a Front Desk Coordinator to join our team in the educational sector. The position is in Clearwater, Florida, and offers a short-term contract employment opportunity. The role focuses on providing exceptional customer service, handling administrative tasks, and maintaining an inviting and organized environment for our clients.
Responsibilities :
- Ensure effective management of the lobby, kiosk, and play areas
- Provide top-notch customer service by greeting and assisting clients with online application and portal processes
- Communicate information via mail, fax, and / or email to parents, providers, and partner agencies when necessary
- Uphold client records by scanning and entering case notes into the portal and distributing documents as needed
- Schedule appointments efficiently, ensuring a smooth flow of operations
- Utilize administrative skills to manage multi-line phone system and concierge services
- Exercise proficiency in Microsoft Excel, Outlook, and Word for data entry and organizing files
- Demonstrate strong interpersonal skills while working with families from diverse backgrounds.
- Proven experience in Administrative Assistance
- Proficiency in Answering Multi-Line Phone System
- Experience in providing Concierge Services
- Outstanding Customer Service skills
- Proficiency in Data Entry tasks
- Excellent Interpersonal Skills
- Proficiency in Microsoft Excel
- Proficiency in Microsoft Outlook
- Proficiency in Microsoft Word
- Experience in Organizing Files effectively and efficiently
