What are the responsibilities and job description for the Groupware Specialist position at Robert Half?
We are offering a permanent employment opportunity for a Groupware Specialist in Tallahassee, Florida. This role involves providing technical expertise in managing and supporting the Microsoft 365 environment within our enterprise system.Responsibilities:• Collaborate with end-users to define business requirements for our next-generation collaborative work tools• Implement, maintain, and support groupware systems based on business requirements• Evaluate and recommend hardware/software solutions based on user needs and business requirements• Provide technical leadership in designing, developing, and promoting selected groupware strategies• Engage actively in engineering and deploying various groupware applications, such as team collaborative computing, internet, wireless access, document sharing, and next-generation messaging clients• Monitor and analyze situations to determine the next steps in assignments• Clearly convey information, both written and verbal, to individuals or groups in various settings• Deliver excellent customer service to clients and customers• Make sound, well-informed, and objective decisions using critical thinking skills and analysis• Adapt to changes, new processes, and new information in response to evolving business needs.
