What are the responsibilities and job description for the Help Desk Analyst position at Robert Half?
We are on the lookout for a Help Desk Analyst to become a part of our dynamic team. The workplace is located in the heart of EAST HARTFORD, Connecticut, United States, within the thriving industry of IT support. This role offers a short term contract employment opportunity, where the chosen candidate will be responsible for managing a variety of tasks including Android Development, handling Cisco and Citrix Technologies, and managing Mac computers, among other responsibilities.Key responsibilities: • Provide technical assistance for Android Development and handle any related issues• Operate and troubleshoot Cisco Technologies to ensure smooth operations• Manage and resolve issues related to Citrix Technologies• Ensure the efficient functioning of Mac Computers and Apple devices• Oversee Configuration Management to maintain system consistency• Handle deployments efficiently to ensure uninterrupted service• Respond to customer inquiries, maintaining high customer satisfaction levels.
Salary : $22 - $25