What are the responsibilities and job description for the Help Desk Team Lead position at Robert Half?
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Helpdesk Team Lead for a client located in Los Angeles, CA. IT Helpdesk Team Lead will oversee 5 helpdesk employees and prioritize tickets, adhere to SLA's, and manage and support day-to-day IT operations, including troubleshooting network issues (TCP/IP, DNS, DHCP), diagnosing connectivity problems, and managing access issues (VPN, Active Directory, remote desktop services).Hours: 9am-6pmDuration: 6 mo. contract to fulltimeVaccination Required (Per client request)100% Onsite
Salary : $34 - $36