What are the responsibilities and job description for the Help Desk Technician position at Robert Half?
We are seeking a proactive Help Desk Technician to provide technical support to our end-users. In this role, you will troubleshoot software and hardware issues, assist with system setups, and ensure our users have the tools they need for success.Apply today for immediate consideration!!Key Responsibilities:Respond to and resolve technical support requests via phone, email, or ticketing system.Diagnose and troubleshoot hardware and software issues.Assist users with system installations, configurations, and updates.Document issues and resolutions in the help desk system.Escalate complex problems to the appropriate IT teams.
