What are the responsibilities and job description for the IT Field Support Technician position at Robert Half?
Job Details
Description
We are offering a contract to permanent employment opportunity for an IT Field Support Technician in Woodbridge, New Jersey. As an IT Field Support Technician, you will provide technical assistance at multiple locations, manage hardware and software issues, and ensure the efficient operation of IT systems.
Responsibilities:
Assist in troubleshooting and resolving issues related to hardware, software, and network systems at various locations.
Oversee regular system maintenance, as well as the installation and updating of software.
Handle problems related to desktops, laptops, and mobile devices, diagnosing and resolving hardware and software issues.
Assist with the setup, configuration, and troubleshooting of networks.
Ensure the correct installation and configuration of printers, scanners, and other peripherals.
Keep accurate documentation of all service requests, their resolutions, and inventory management.
Address all customer requests professionally and promptly.
Work in collaboration with other IT team members to resolve complex issues when needed.
Requirements
Minimum of 3 years of experience in an IT support role or similar
Proficiency in Android Development
Expertise in Cisco Technologies
Familiarity with Citrix Technologies
Strong knowledge of Computer Hardware
Experience with Dell Technologies
Proficiency in Active Directory
Experience with Apple Devices
Knowledge of Backup Technologies
Proficiency in Configuration Management
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering a contract to permanent employment opportunity for an IT Field Support Technician in Woodbridge, New Jersey. As an IT Field Support Technician, you will provide technical assistance at multiple locations, manage hardware and software issues, and ensure the efficient operation of IT systems.
Responsibilities:
Assist in troubleshooting and resolving issues related to hardware, software, and network systems at various locations.
Oversee regular system maintenance, as well as the installation and updating of software.
Handle problems related to desktops, laptops, and mobile devices, diagnosing and resolving hardware and software issues.
Assist with the setup, configuration, and troubleshooting of networks.
Ensure the correct installation and configuration of printers, scanners, and other peripherals.
Keep accurate documentation of all service requests, their resolutions, and inventory management.
Address all customer requests professionally and promptly.
Work in collaboration with other IT team members to resolve complex issues when needed.
Requirements
Minimum of 3 years of experience in an IT support role or similar
Proficiency in Android Development
Expertise in Cisco Technologies
Familiarity with Citrix Technologies
Strong knowledge of Computer Hardware
Experience with Dell Technologies
Proficiency in Active Directory
Experience with Apple Devices
Knowledge of Backup Technologies
Proficiency in Configuration Management
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
