Logistics Clerk

Salary: $17.10 to $19.80 hourly

Description

We are in the process of recruiting a Logistics Clerk to be an integral part of our team. The selected individual will be based in Columbia, South Carolina, 29203, United States and will play a vital role in our operations. They will offer support to our accounting/finance team by taking on administrative tasks and conducting analysis for our product portfolio. This position offers a contract to permanent employment opportunity.

Responsibilities

• Familiarize yourself with our product portfolio and understand the pricing structure for all customers.
• Keep track of pricing changes for each customer group and ensure accurate processing in system databases.
• Run reports from systems to gather sales activity and review customer pricing on orders for validation.
• Tackle the returns processing by understanding our policy and procedures for the return of products by customers.
• Handle customer calls and emails to request a Return Goods Authorization (RGA) and process each customer RGA request in accordance with our policy and procedures.
• Collaborate with the warehouse team to ensure RGAs are validated once the product is received so that reimbursement credits for returned products are processed and issued promptly.
• Review and validate reimbursement credit amounts to be issued to customers before being sent to the 3PL for processing against customer receivables accounts and issued to customers.
• Review Accounts Receivables files/Payment details to verify that only approved reimbursement credits are taken by customers.
• Monitor shortage and overage activity to ensure it is accounted for correctly.
  
  
  

Requirements

• While this role is remote MUST BE LOCAL TO THE COLUMBIA SOUTH CAROLINA AREA!
• Proficiency in various computer programs, including Microsoft Excel and knowledge of Excel formulas.
• Familiarity with time management software such as 'About Time'.
• Experience in handling and answering inbound calls efficiently and professionally.
• Ability to perform billing functions accurately, ensuring all financial records are kept up-to-date.
• Strong communication skills, capable of conveying information clearly and effectively.
• Exceptional customer service skills, capable of addressing customer concerns and queries promptly.
• Proficient in managing email correspondences, ensuring timely responses and follow-ups.
• Demonstrated ability in critical thinking, capable of solving problems effectively and making sound decisions.
• Detail-oriented with the ability to conduct thorough reviews and create detailed reports.
• Solid computer skills, comfortable with using various software and applications related to logistics operations.
  
  
  

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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