What are the responsibilities and job description for the Medical Front Desk Coordinator position at Robert Half?
We are seeking a highly organized, friendly, and detail-oriented Medical Front Desk Coordinator to join our healthcare team. The ideal candidate must have experience using Epic electronic medical records (EMR) software and extensive knowledge of insurance verification processes. You will be the first point of contact for patients, responsible for creating a welcoming and efficient experience while ensuring smooth administrative operations at the front desk.ResponsibilitiesPatient Interaction: Greet patients warmly and manage check-ins/check-outs to provide an exceptional experience.Scheduling: Utilize Epic EMR to schedule and update patient appointments efficiently.Insurance Verification: Verify patient insurance coverage, eligibility, co-pays, and deductibles prior to appointments.Records Management: Use Epic to maintain accurate patient records, update demographics, and ensure data is compliant with HIPAA regulations.Billing Support: Assist with collecting payments, explaining billing information, and addressing insurance-related questions.Communication: Answer phone calls professionally, responding to patient inquiries or directing them to the appropriate department.Collaboration: Work closely with medical staff, billing departments, and other team members to ensure operational efficiency.Administrative Duties: Handle general front desk tasks, such as managing emails, maintaining the office’s cleanliness, and ordering supplies.
Salary : $19 - $24
