What are the responsibilities and job description for the Medical Receptionist position at Robert Half?
We are looking for a detail-oriented Medical Receptionist to join our team on a long-term contract basis in Indianapolis, Indiana. This role requires excellent organizational skills, a strong customer service mindset, and the ability to handle multiple administrative tasks efficiently. The ideal candidate will have experience with medical software systems and a proven ability to support both patients and healthcare staff effectively.Responsibilities:• Greet patients warmly and manage their check-in and check-out processes with accuracy and efficiency.• Answer and direct incoming calls while providing exceptional customer service to patients and visitors.• Schedule appointments and maintain organized patient records using electronic health record (EHR) systems.• Handle billing tasks, including insurance verifications and payment processing, ensuring accuracy in all transactions.• Utilize medical software such as Modern Medicine to perform daily administrative duties.• Create and manage charts, graphs, and other documentation to support medical staff.• Assist with patient inquiries and provide clear communication regarding appointments, procedures, and billing.• Ensure the reception area remains clean, organized, and welcoming for all visitors.• Collaborate with healthcare providers to ensure smooth day-to-day operations.• Maintain confidentiality and adhere to HIPAA regulations in all interactions and processes.
Salary : $18 - $19
