What are the responsibilities and job description for the Office Assistant position at Robert Half?
Job Description
Job Description
We are offering a part-time permanent employment opportunity for a diligent Office Assistant in the industry located in Newark, Delaware, United States. As an Office Assistant, you will be tasked with handling clerical duties, managing customer-related inquiries, maintaining comprehensive customer records, and ensuring the smooth operation of our workplace.
Responsibilities :
- Efficiently manage customer inquiries and provide timely solutions
- Accurately process customer credit applications as part of the role
- Utilize CRM to maintain up-to-date and comprehensive customer records
- Oversee customer accounts and carry out necessary actions
- Execute clerical duties to support the smooth operation of the office
- Manage accounting software systems and ensure they are up to date
- Utilize ADP - Financial Services for financial-related tasks
- Handle billing functions as part of the role
- Respond to inbound calls in a detail oriented and timely manner
- Create and manage banner ads as part of the role's responsibilities.
- Office Assistant role requires a minimum of 2 years of relevant experience.
- Proficiency in Accounting Software Systems is essential.
- Familiarity with ADP - Financial Services is a must.
- Experience in creating Banner Ads is desirable.
- Competency in a variety of Computer Programs is required.
- Knowledge of CRM systems is crucial.
- Ability to use the 'About Time' software effectively is needed.
- Capability to provide solutions and 'Answer' customer queries is necessary.
- Experience in 'Answering Inbound Calls' is preferred.
- Proficiency in executing 'Billing Functions' is a key requirement.
- Experience in performing 'Clerical Duties' is essential.
