What are the responsibilities and job description for the Office Services Manager position at Robert Half?
Job Description
Job Description
We are in search of an Legal Office Manager to join our team in the bustling city of Salem, New Hampshire. As an integral part of our law firm's operations, this role will primarily focus on managing and improving our collections process, ensuring compliance with guidelines, and overseeing day-to-day operations. Your expertise in credit collections, law office operations, and automation will be instrumental in our ongoing growth and success.
Responsibilities :
- Manage and streamline the collections process to ensure efficient recovery of debts
- Oversee the adherence to collections guidelines and regulations to maintain the firm's reputation and customer trust
- Implement automation strategies to improve workflow efficiency and productivity
- Maintain a keen attention to detail to ensure no tasks or responsibilities fall through the cracks
- Act as a mid-level manager, coordinating with other team members and departments for smooth operations
- Utilize Microsoft Office Suites for data management and communication purposes
- Manage the firm's calendar, scheduling meetings and events as needed
- Handle customer inquiries promptly and professionally, ensuring high levels of customer satisfaction
- Monitor customer accounts regularly, taking appropriate action when necessary
- Maintain accurate and up-to-date customer credit records.
- Demonstrated expertise in Credit Collections
- Proficiency in Bankruptcy - Creditor procedures
- Experience in a Law Office environment
- Strong skills in Calendar Management
- Familiarity with Calendaring procedures
- Proficiency in using Microsoft Office Suites
