What are the responsibilities and job description for the Operations Specialist position at Robert Half?
We are in the retail industry, located in North Charleston, South Carolina, and we're currently on the lookout for an Operations Specialist. As an Operations Specialist, you will play a crucial role in supporting our operations and customer service teams across a range of tasks, such as sales reporting, inventory control, website maintenance, and order processing.Responsibilities:• Coordinate and execute system tasks, acting as the main point of contact for all system-related activities.• Expertly manage data sharing with our key wholesale accounts, including the maintenance of Electronic Data Interchange (EDI).• Take charge of new item creation and inventory management, ensuring all records are accurate and up-to-date.• Conduct regular sales and inventory reports, providing valuable insights to inform business decisions.• Manage customer accounts, including the entry and processing of orders.• Support the Operations Manager in implementing various marketing initiatives, such as creating content for emails and social media posts.• Develop and maintain website content, ensuring it is relevant and engaging.• Assist in the creation of various assets for in-house and wholesale account use, such as informational posters and emails.• Provide support to the customer service team in handling customer inquiries and processing orders.• Manage special requests from retail and wholesale customers, ensuring their needs are met effectively and efficiently.• Process customer returns, maintaining high levels of customer satisfaction.
Salary : $19 - $22
