What are the responsibilities and job description for the Patient Services Representative position at Robert Half?
We are offering a short term contract employment opportunity in the healthcare industry, specifically in Waukesha, Wisconsin. The position is for a Patient Services Representative who will be the first line of contact for patients and will be based in an office environment. Responsibilities: • Being the primary point of contact for patients, handling inbound calls, and responding to emails.• Registering patients by collecting and updating demographic and insurance information.• Coordinating with a team to ensure efficient patient flow and high-quality service.• Scheduling, rescheduling, or cancelling appointments as needed.• Utilizing CRM and EHR systems to maintain accurate patient records.• Handling payments and updating account information.• Assisting patients with referrals, directions, and other inquiries.• Communicating with various stakeholders including providers, insurance companies, and pharmacies.• Ensuring visit closure by checking out patients and scheduling follow-up appointments.• Managing patient information, completing required forms and documentation. • Utilizing Microsoft Office Suite and other medical software for various tasks.
Salary : $19 - $20
