What are the responsibilities and job description for the PC Support Technician position at Robert Half?
We are offering an exciting opportunity for a PC Support Technician in the retail clothing and accessories industry. The position is based in Goodlettsville, Tennessee. As a PC Support Technician, you will be tasked with responsibilities pertaining to troubleshooting, maintenance, and software and hardware diagnosis. Responsibilities: Actively participate in multiple IT teams to analyze, develop, test, and deliver flexible desktop computing technologies within an enterprise desktop environment and architecture. Developing and maintaining technical procedures and troubleshooting guidelines for internal use in setup, installation, and configuration of desktop hardware and software. Play a crucial role in diagnosing and resolving complex 2nd and 3rd level problems with business applications, networking, and hardware in the corporate office, distribution centers, and remote fields. Assist in creating strategy recommendations, designing, and implementing computer systems or programs, and corresponding policy development to meet current and future business needs. Manage the technical design, documentation, testing, creation or modification, and maintenance procedures surrounding OS image development, updating, and patching. Actively work within the IS organization to maintain and improve the operating systems and application software imaging process, software packaging, software distribution, and patch management. Design, test, and deploy enterprise image configurations for the organization to meet business requirements.
Salary : $55,000 - $65,000
