What are the responsibilities and job description for the Quality Assurance Operations Specialist position at Robert Half?
Salary: $23.75 to $27.50 hourly
Description
We are in search of a Quality Assurance Operations Specialist to join our team within the banking industry, located in Columbia, South Carolina. In this role, you will be tasked with auditing deposit operations, identifying and rectifying errors, and collaborating with various departments to implement process improvements. This position offers a contract to permanent employment opportunity.
Responsibilities
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Description
We are in search of a Quality Assurance Operations Specialist to join our team within the banking industry, located in Columbia, South Carolina. In this role, you will be tasked with auditing deposit operations, identifying and rectifying errors, and collaborating with various departments to implement process improvements. This position offers a contract to permanent employment opportunity.
Responsibilities
- Implement quality control measures in collaboration with deposit operations staff.
- Conduct audits on deposit transactions such as deposits, withdrawals, transfers, and account maintenance.
- Identify, investigate, and rectify discrepancies and errors in deposit operations.
- Prepare comprehensive reports and documentation on quality assurance activities.
- Assist in the development and maintenance of deposit operations policies, procedures, and training materials.
- Provide training to deposit operations staff on quality assurance best practices.
- Keep up-to-date with industry trends, regulatory changes, and best practices related to deposit operations and quality assurance.
- Monitor the effectiveness of implemented quality control measures and suggest improvements.
- Perform NSF/Exception Item Processing, Dormant check handling, Check Adjustments, Returned Items, Large Item Review.
- Support CDARS/ICS network activities, distribute for daily CD Interest Check and assist resolving exceptions.
- Oversee EFT disputes, provide debit card support, and card maintenance to branch staff.
- Process enterprise-wide escheatment for the bank ensuring compliance with all applicable rules and regulations.
- Proficiency in Accounting Software Systems
- Familiarity with ADP - Financial Services
- Experience with Customer Relationship Management (CRM) tools
- Strong skills in Data Processing
- Knowledge of ERP - Enterprise Resource Planning
- Ability to use About Time software
- Understanding of Accounting Functions
- Experience in Auditing
- Knowledge of Budget Processes
- Experience in Check Processing
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Salary : $24 - $28
