What are the responsibilities and job description for the Training Design Manager position at Robert Half?
Job Overview: o Training Program Development • Lead the design, development, and implementation of training programs for various levels of the organization, including applications (SAP, Microsoft Office, compliance, leadership development, and skill-building programs. • Ensure that the training content is up-to-date, relevant, and aligned with organizational goals and industry best practices. • Evaluate the effectiveness of training programs and update content as needed based on feedback, performance metrics, and organizational changes. • Provide guidance, mentorship, and detail oriented development opportunities for training team members. o Needs Assessment: • Collaborate with senior management and department heads to identify training needs across the organization. • Conduct skills gap analysis to prioritize learning initiatives that support the company’s strategic goals. • Develop training plans and schedules to ensure timely delivery of programs. o Training Delivery: • Deliver in-person or virtual training sessions for employees and store members as needed. • Coordinate with external vendors or consultants for specialized training programs, when necessary. o Performance Measurement & Reporting: • Develop and track key performance indicators (KPIs) for training programs to measure success and identify areas for improvement. • Collect and analyze feedback from participants to gauge the effectiveness of training and make data-driven recommendations for improvements. • Prepare regular reports for senior leadership on training outcomes and ROI. o OTHER ACTIVITIES: • Stay current with industry trends, technologies, and learning methodologies to incorporate innovative approaches into training programs. • Encourage a culture of continuous learning by promoting detail oriented development opportunities across the organization. Qualifications. o Experience: • Minimum of 5 years of experience in training and development, with at least 2-3 years in a managerial or leadership role. • Proven experience in designing and delivering both in-person and virtual training programs. • Experience managing a team of trainers or instructional designers. o Skills and Competencies: • Leadership: Ability to lead, inspire, and manage a team of training professionals. • Project Management: Strong project management skills, with experience managing multiple training initiatives simultaneously. • Training Delivery: Excellent presentation, communication, and facilitation skills, both in person and virtual. • Analytical Skills: Ability to analyze training needs, assess performance gaps, and create data-driven solutions. • Technology Savvy: Proficiency with Learning Management Systems (LMS), e-learning tools, and other training technologies (e.g., Articulate, Adobe Captivate). • Strong Organizational Skills: Ability to manage complex projects, deadlines, and resources effectively.
