Funeral Service Assistant

JOB SUMMARY

Provides assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares venues for upcoming services and events including Life Story and celebrations of life.
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• General custodial duties for the inside of the funeral home facility.

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity

This description is intended to describe the general nature and level of work being performed by individuals assigned to this job. The

description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required of staff so assigned.

Funeral Services Assistant

• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Job Type: Part-time

Pay: $15.00 - $16.33 per hour

Expected hours: 5 – 29 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Health savings account
• Life insurance
• Professional development assistance
• Referral program

Schedule:

• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Ability to commute/relocate:

• Bradenton, FL 34203: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $15 - $16