What are the responsibilities and job description for the Maintenance Technician position at Roberts Resorts & Communities?
Description
Position Summary:
The Maintenance Technician performs routine and preventative maintenance to maintain the physical integrity of the community. They are responsible for the upkeep and cleanliness of the property grounds, facilities, streets, amenities, equipment and various utility systems. Maintenance Technicians provide exceptional customer service to prospective and current residents always.
About Roberts Resorts & Communities:
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
PERFORMANCE OBJECTIVES:
- Responsible for assisting with maintaining the physical integrity of the community at all times. This involves insuring a clean and well maintained living environment for residents, visitors and staff.
- Picking up any trash/debris observed on the property while performing normal duties.
- Protect the investment of the property owner by anticipating, identifying, and correcting any issues regarding safety, hazardous conditions or maintenance needs in the community
- Coordinate with the Maintenance Supervisor and team to prioritize tasks throughout the day
- Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs
- Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, inspections, and other tasks as needed
- Perform preventative maintenance on equipment within the community
- Complete minor repairs to utility systems and streets as needed
- Maintain grounds and landscaping to community standards (mowing and weeding as needed)
- Perform duties in a safe manner, adhering to all safety procedures and properly using safety equipment
- Inspect, clean and repair facilities and amenities which include clubhouse, basketball courts, swimming pools, and maintenance garage to ensure they are in good condition
- Additional or modified duties as assigned within the Company’s discretion
Requirements
KEY COMPETENCIES:
- Strong leadership abilities: Demonstrated capacity to effectively lead and supervise maintenance staff, providing guidance, support, and motivation to ensure high-quality work performance and team cohesion.
- Problem-solving capabilities: Resourceful in identifying and resolving maintenance issues, utilizing critical thinking and troubleshooting skills to implement effective solutions and minimize downtime and disruptions.
- Time management: Effective time management skills to prioritize tasks, allocate resources, and meet deadlines, optimizing productivity and ensuring timely completion of maintenance projects and work orders.
- Adaptability: Flexibility to adapt to changing priorities, emergencies, and unforeseen circumstances, adjusting maintenance schedules and strategies as needed to address evolving property needs and challenges.
- Commitment to quality and safety: Uphold high standards of quality and safety in all maintenance activities, adhering to industry best practices, regulatory requirements, and safety protocols to safeguard residents, staff, and property assets.
- Quality assurance: Demonstrated ability to conduct property quarterly inspections with a consistent score of 95%-100%, ensuring adherence to maintenance standards, identifying deficiencies, and implementing corrective actions promptly.
- Documentation proficiency: Skilled in completing daily and weekly checklists detailing maintenance tasks completed, as well as quarterly reports outlining projects executed, maintaining accurate records to track progress and compliance.
- Efficiency and productivity: Proven track record of completing daily checklists detailing work orders executed by maintenance staff, optimizing workflow processes, and resource allocation to achieve timely and effective maintenance outcomes.
- Reporting and analysis: Capable of compiling comprehensive quarterly reports detailing completed projects, analyzing data trends, and providing insights to inform decision-making and strategic planning for future maintenance initiatives.
EDUCATION & EXPERIENCE:
- High School diploma or GED
- Demonstrate knowledge of broad experience in general maintenance techniques and repair work
- General knowledge of plumbing, electrical and grounds maintenance
- Proficient skills in operating hand tools, power equipment and commercial machinery
- Ability to provide legible written reports
- Ability to work independently as well as a team
- Ability to multitask, stay organized and meet deadlines.
- Ability to work on-call and be available for afterhours emergencies
- Valid driver’s license and good driving record
PHYSICAL REQUIREMENTS:
- Constantly stand, walk, talk or hear; Frequently use hands.
- Manual dexterity for handling paperwork and using office equipment.
- Clear vision and hearing for reviewing documents and communicating effectively.
- Capability to lift up to 50 pounds.
BENEFITS:
- Medical, Dental, and Vision
- Employer Paid Life Insurance
- Voluntary STD, LTD, Life, Accidental, and Critical Illness
- PTO and 11 Paid Holidays
- 401(k)
- Working in an inclusive community!
- Complimentary stay at one of our resorts!
COMMITMENT TO DIVERSITY:
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.
