Loan Operation Rep II

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Prime Hires is seeking a skilled Loan Operation Rep to join our client.

Contract Dates: 12 months with potential to extend or convert
Pay Rate: $23.42 per hour
Business Hours: Monday to Friday (Hybrid)


Job Responsibilities:

• Tasks are performed independently with limited supervision and review. Tasks may include filing, research, processing incoming mail and Customer service and contact.
• Provides information and procedural knowledge for less experienced staff.
• Performs preliminary research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities.
• Makes entries in general ledger related to paperwork and information processed.
• May approve and review general ledger entries and/or invoices for accuracy and completeness.
• Provides input and assistance to management in developing and maintaining budget as requested.
• Identifies, audits, and investigates departmental discrepancies.
• May review work and provide information and procedural knowledge to less experienced staff.
• Provides the day-to-day leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members.
• Responds to more complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution.
• Follows up with branches and other units to resolve discrepancies and Customer issues.

Experience & Qualification Requirements:

• Consumer and mortgage loan experience
• Research knowledge
• Strong planning and organizational skills
• Ability to prioritize based on business objectives
• Excellent communication skills, written and verbal
• Problem solver
• Ability to provide guidance to others
• Strong analytical abilities

****ALL CANDIDATES MUST COMPLETE A FULL BACKGROUND CHECK AS PART OF THE APPLICATION PROCESS****

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.