What are the responsibilities and job description for the Administrative Associate position at Robertson Ryan Insurance?
Recognized nationally as a Top Workplace and Top 100 US Insurance Agency!
Since 1960, Robertson Ryan Insurance has provided comprehensive solutions across Business, Benefits, and Personal Insurance. We proudly serve over 65,000 clients, from small businesses to major national accounts across various industries. With a team of more than 490 professionals and partnerships with over 150 insurance companies, we are the 48th largest Property & Casualty Insurance Agency according to the Insurance Journal. Our dynamic and enjoyable culture is a cornerstone of our success, with many team members having been with us for over a decade. It’s an exciting time to join our growing firm!
Administrative Associate:
We are looking for a motivated and detail-oriented insurance Administrative Associate/Customer Service Specialist to join our dynamic team. This entry-level, full-time position offers an exciting opportunity for growth and development within our agency. We are looking for a candidate eager to grow with our company and contribute to our commitment to excellence in service. This individual will work onsite in our Crandon, WI office.
Job Responsibilities:
- Answer incoming phone calls and direct them to the appropriate team members.
- Greet visitors warmly and provide them with guidance and assistance.
- Maintain and manage client data with accuracy and confidentiality.
- Acquire in-depth knowledge of various insurance carrier websites.
- Assist with a diverse range of office tasks and special projects.
- Sort, screen, and distribute incoming and outgoing mail efficiently.
Qualifications:
- Dependable and reliable in all aspects of work.
- Self-motivated, with the ability to work independently.
- Detail-oriented and highly organized.
- Outgoing and collaborative, with a strong team spirit.
- Capable of managing multiple tasks simultaneously.
- Ability to observe situations, identify weaknesses, and propose solutions
Requirements:
- Excellent verbal and written communication skills
- Ability to observe situations, identify weaknesses, and propose solutions
- Excellent organizational skills and attention to detail
- Excellent time management skills and ability to prioritize tasks
- Proficient in MS Office Suite or comparable office software.
- Familiarity with EPIC CRM a plus.
- Work onsite in our Crandon, WI office.
EEO/AA Statement: Robertson Ryan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Attention to all Recruiting Agencies: Recruitment at RRI works on a direct sourcing model. We will contact agencies directly if needed. RRI is not responsible for any related fees for resumes submitted to job postings, our employees or any other part of our company.
