What are the responsibilities and job description for the Host/Reservationist position at Rocco's Tacos and Tequila Bar?
Rocco's Tacos and Tequila Bar in Palm Beach Gardens, FL is looking for Experienced Hosts/ Hostesses to join our fast-paced, high volume location! Apply in person Monday-Friday from 2PM - 4PM to fill out an application! Please ask for Jared or a manager on duty.
Pay is $14 , Based on experience! Benefits! Dining Discounts!
We are currently searching for candidates with 1 years of previous full-service restaurant and hosting experience to join our team in a full or part time position!
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Host is positioned as the leading representative of the Restaurant from responding to phone or reservation inquiries, to being readily available to discuss the menu, and is prepared to make a customer’s visit most enjoyable. The position requires an upbeat, organized self-driven leader who possesses the ability to perform calmly in a fast paced dynamic restaurant environment.
Specific tasks and duties include:
- Performs current day reservation confirmations: Reservations made prior to shift are retrieved via Open Table and verified via phone. Notifies management of large parties in preparation for high volume orders.
- Ensures host station is shift ready with fully stocked, well-organized items and materials, as well as, surrounding areas are clean and free from debris or obtrusion.
- Openly greets guests in a polite, efficient manner to ensure a “welcoming feel” and attentive atmosphere. Constantly makes an effort to exceed guest’s expectations.
- Observes tables and keeps track of clean, dirty or unoccupied seating .
- Assists in the completion of to-go orders, ensuring all orders are properly bagged and equipped
- Additional duties as assigned by General Manager or direct supervisor.
Education and/or Work Experience Skills
- High School Diploma or GED.
- Must have the ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary support.
- Must be able to work independently and carry out assignments within the parameters of instructions given, prescribed routines, and standard accepted practices.
- Proficient in a variety of restaurant based computer software programs, such as POS, MS Office, Open Table and other restaurant management software.
As a Host/Reservationist, you will be the first point of contact for our guests, utilizing your core skills in host/hostess experience, food service, and exceptional customer service to create a welcoming atmosphere. Your experience in the restaurant industry, coupled with proficiency in communication and guest relations, will ensure smooth operations and positive guest interactions. With a background in POS systems and hotel services, you will efficiently manage reservations, seating arrangements, and guest inquiries. Join our team to provide top-notch hospitality and contribute to a memorable guest experience.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
Experience:
- Host/hostess: 1 year (Required)
- Restaurant: 1 year (Required)
Work Location: In person
Salary : $14