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Coordinator, Dining Events

Rochester Institute of Technology
Rochester, NY Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/7/2025
Coordinator, Dining Events
9516BR
Finance & Administration
Aux-Dining

Job Summary
Are you ready to make a significant impact on campus life? Join our dynamic team as a Coordinator, Dining Events! As the face and voice of RIT Dining, you'll be at the forefront of creating memorable experiences and fostering a vibrant campus community. This role is perfect for someone who thrives in a fast-paced environment, loves engaging with people, and has a knack for organizing unforgettable events.

Please note: The schedule for this position will vary based on time of year and event needs.



Job Responsibilities:
What You'll Do:
  • Event Planning & Execution: Assist in planning and executing exciting marketing events and initiatives. From group planning to coordinating on-campus groups and conferences, you'll be the go-to person for all things event-related.
  • Onsite Event Support: Provide onsite assistance during events. Whether it's setting up, tearing down, or solving technical issues, you'll ensure everything runs smoothly.
  • Engage with the RIT Community: Attend Student Government meetings, staff events, and trainings to represent Dining. Share information about dining options, meal plans, and special events both online and in person.
  • Training & Collaboration: Create and execute trainings for staff, coordinate meal plan training, and work collaboratively with the RIT Dining Registered Dietitian for joint events.
  • Marketing & Promotions: Assist with marketing requests, select and distribute promotional items, and help produce event materials.
Technical Support:
  • RIT Service Center (RSC) Management: Field questions, manage ticket escalations, and maintain the service catalog.
  • Care Package Administration: Be the primary contact for training and implementation of the Tiger Bucks Transaction Portal.
  • Inventory Management: Oversee the inventory of all dining cards and assist with POS system training.
Office Responsibilities:
  • Student Employee Management: Interview, onboard, and manage student employees.
  • Customer Service: Greet visitors, provide directions, and respond to inquiries. Facilitate feedback and manage office supplies and mail.
  • Dining Ambassador: Be the first point of contact for meal plan issues and new employee onboarding.
Dynamic Work Environment: No two days are the same.
  • Community Engagement: You'll have the chance to interact with students, faculty, and staff, making a real impact on their dining experiences.
  • Professional Growth: Gain valuable experience in event planning, customer service, and office management.

Required Qualifications:
Education/Experience:
  • Associate's degree or equivalent experience
  • 1 year customer service, event planning, marketing or communications experience
Skills:
  • Able to work as a team member taking direction from multiple supervisors and co-workers as well as able to work independently
  • Ability to adapt to using new technology and systems for business operations
  • Outstanding customer service skills
  • Strong interpersonal and organizational skills
  • Must be able to participate in activities that may involve sitting or standing for long periods, long periods of walking, and lifting supplies up to 25 lbs.



Preferred Qualifications:

Department/College Description

Minimum Qualifications
Education/Experience:
  • Associate's degree or equivalent experience
  • 1 year customer service, event planning, marketing or communications experience
Skills:
  • Able to work as a team member taking direction from multiple supervisors and co-workers as well as able to work independently
  • Ability to adapt to using new technology and systems for business operations
  • Outstanding customer service skills
  • Strong interpersonal and organizational skills
  • Must be able to participate in activities that may involve sitting or standing for long periods, long periods of walking, and lifting supplies up to 25 lbs.




Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: $16 - $27
Hourly/Salary Minimum: $16
Hourly/Salary Maximum: $27

How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details

Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the "Great Colleges to Work For." RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov

Hourly/Salary Minimum: 16
Hourly/Salary Maximum:27

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Salary : $16 - $27

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