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Automotive Service Advisor

Rock Chevrolet Inc
Grayslake, IL Full Time
POSTED ON 4/1/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Automotive Service Advisor position at Rock Chevrolet Inc?

Service Advisor

Libertyville, IL | Waukegan, IL | Grayslake, IL

Rock Chevrolet has had the privilege of serving the Grayslake area for over 4 years. Earning the trust of our customers, employees and community is what drives us to be better. Our state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.

Each year we are continuing to grow and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality. If you want to be a part of our team, apply below!

We Offer:

  • Superior industry pay
  • Paid Training Program
  • Immediate impact - quick on-boarding
  • Major Medical
  • 401 K
  • Paid Vacation
  • Opportunity to grow and advance!


RESPONSIBILITIES:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations.
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.
  • Participate in the development and documentation of Standard Operating Procedures as appropriate.


REQUIREMENTS:

  • High School Diploma or equivalent.
  • Accredited training in service advisor skills, customer satisfaction and quality control.
  • Automotive service advisor experience.
  • Ability to concentrate and accomplish tasks despite interruptions.
  • Ability to perform a variety of tasks simultaneously.
  • Must be willing to submit to a background check & drug screen
  • Dealertrack experience a plus but not required
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Job openings at Rock Chevrolet Inc

Rock Chevrolet Inc
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Rock Chevrolet has had the privilege of serving the Grayslake area for over 4 years. Earning the trust of our customers,...
Rock Chevrolet Inc
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Rock Chevrolet Inc
Hired Organization Address Libertyville, IL Full Time
Rock Chevrolet has had the privilege of serving the Grayslake area for over 4 years. Earning the trust of our customers,...
Rock Chevrolet Inc
Hired Organization Address Libertyville, IL Full Time
Rock Chevrolet has had the privilege of serving the Grayslake area for over 4 years. Earning the trust of our customers,...

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