House Manager

What We're Looking For:

Rock Creek Foundation is seeking a House Manager to join our team in Montgomery County, MD. The House Manager directly supervises 1-8 employees in the Residential Program. The House Manager carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What You'll Do:

• Assists in the general upkeep of the house (ie: sweeping, vacuuming, mopping, and other cleaning, as needed)
• Orders supplies and determines need for maintenance, repairs, and furnishings
• maintains outside ground of residence including mowing, lawn, raking leaves, weeding flowerbeds and removing snow and ice
• Monitor medication per Maryland Board of Nursing requirements
• Checks for consumer goals, messages, and client/staff logs at the beginning of each shift
• Updates consumer goals and messages in client logs at the end of each shift
• Completes progress notes for consumers during each shift
• Interact between the prescribing doctors, dispensing pharmacies, and medical insurance companies, to avoid disruption of residents’ medication therapies
• Obtain all discharge documentations from the hospital, including discharge summaries, consultation reports, diagnostic and laboratory tests results, and discharge medication orders
• Ordering of new, and refill medication orders, and coordinating their delivery with pharmacy
• Assist persons served with daily hygiene (i.e.: bathing, dressing, grooming, etc.), as needed
• Assigns rooms, assists in planning recreational activities
• Counsels consumers in identifying and resolving social or other problems
• Compiles records of daily activities of consumers
• Review daily logs of residential staff on a bi-weekly basis
• Writes and submits incident reports as needed
• Monitors and maintains consumer medical records
• Supervises group-sponsored trips and social functions
• Ascertains need for and secures services of physician
• Answers telephone and sorts and distributes mail
• Escorts consumers on trips outside establishment for shopping or to obtain medical or dental services
• Supervises activities of residential counselors
• Plans menus and assists in preparing meals
• Ensures compliance with COMAR, MNOB and company regulations
• Implement consumer rehabilitation plans and record appropriate data
• Record and submit all necessary documentation for billing
• Attends mandatory meetings
• Check’s work email at the beginning and end of each shift
• Participate in and successfully complete all required trainings
• Other duties as assigned

What We Require:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree from four-year college or university OR three (3) years related experience and/or training OR an equivalent combination of education and experience.
• Must be able to work individually as well as within a team. Must be able to multi-task.
• Must be able to work with “high-risk” consumers who have mental illnesses as well as developmental and physical disabilities (i.e.: must have patience and must be able to effectively communicate with diverse consumers, etc.). We expect all staff to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Must be able to effectively and professionally communicate with other staff and individuals served.

Computer Skills:
To perform this job successfully, and individual shall have knowledge of Internet and Microsoft Office software (MS Word, MS PowerPoint, MS Outlook). Must be able to be trained on Electronic Medical Record Software.

What You'll Get:

• Hourly Rate Range: $$20.50 - $21.25
• Competitive benefits package including a 403(b) with company match.
• Opportunities for career growth, training and professional development, flexible work schedules and shifts
• Tuition assistance
• Company-wide wellness program
• Paid Maternity/Paternity leave
• The rare opportunity to make a difference in the very community that you call home
• We are leading providers in Behavioral and Mental Health!
• Smart, passionate, and engaged coworkers

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. This is a fast-paced position with constant activity. The employee must be able to quickly escape from an emergency situation, which may include running, climbing, balancing or crawling, and must be able to regularly stoop, kneel, crouch and/or reach in order to perform the essential duties and responsibilities of the position. May be required to physically aid clients with physical impairments (ie: helping clients move in and out of vehicles, up and down stairways, and lifting clients from falls, etc.). Will need to move about up to 75% of work shift either on-site or in the community.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually loud. The employee may be required to ride in a vehicle for extended periods of time and walk to wherever is necessary to perform essential duties and responsibilities.

Work Environment:

House Managers are hired for our county program. While the primary workplace may be closest to the individual’s home, work assignments could be in any of the program’s current locations, within St. Mary’s County, MD. As we operate as a 365 day per year service, House Managers must be available for day, evening, weekend and holiday shifts, as scheduled. While every effort may be made to create a schedule that meets the individual staff person’s needs, the schedule is created first and foremost to meet the needs of the program.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Driving & Travel:

While performing the duties of this job, the employee must have access to a vehicle to use for business purposes. The employee must possess a valid Driver’s License (with no more than two points) and proof of current automobile insurance.

We understand that no candidate is perfectly qualified for any job, and we believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Disclaimers:

Rock Creek Foundation aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

Rock Creek Foundation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Rock Creek Foundation participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf