Part -Time Marine Service Writer

Rock Outdoors in Lake Gaston is looking for a Part-Time Service Writer for the Marine Department!

Responsibilities:

• Demonstrates excellent customer service standards.

• Demonstrates courtesy, friendliness, and professionalism.

• Provide complete and accurate cost estimates for labor and parts.

• Keep detailed, accurate records on service work.

• Clearly communicate billing, inventory, warranty, or customer service issues to the marine service manager.

• Generate additional service work to drive sales and revenue to the service department.

• Responsible for walking through the services performed on the customer’s boat with each customer.

• Assists in providing efficient and friendly service at the registers, boat drop, sales floor, etc.

• Assists warranty specialist, service writers, and technicians as needed

• Maintains compliance to Rock Outdoor safety policies and procedures.

Requirements:

• Minimum of 2 years of experience working in marine service.

• Possesses excellent customer service skills, communication and listening skills.

• Possesses strong organizational skills with attention to detail.

• Able to respond appropriately to changes in direction or unexpected situations.

• Prolonged periods of standing and walking.

• Capable of lifting heavy objects with or without reasonable accommodation.

• Ability to work flexible schedule.

• Possesses strong communication skills.

• Works effectively with peers and supervisors to accomplish tasks.

• High school diploma or GED required.

Must be able to work a variable schedule to include weekdays and weekends!

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• Rotating weekends

Work Location: In person

Salary : $15