What are the responsibilities and job description for the Account Manager position at Rocket 55 LLC?
Job Description
Job Description
Description :
Job Title : Account Manager
Location :
We provide a hybrid work schedule, allowing employees to work from home on some days and be present in the office on others. Office Address : 807 Broadway Street NE, Suite #170, Minneapolis, MN 55413
Company Overview :
If you’re looking for a fast-paced, growth-focused environment to flex your digital marketing muscle, Rocket55 is a perfect fit. Rocket55 has been a full-service digital marketing agency for 15 years, no small feat in an industry that changes and evolves daily. Keeping up with the technological innovations and market trends in our industry makes every day working here an adventure. We’re looking for fellow hard-working digital enthusiasts who are eager to drive results for our clients, thrive in a diverse and dynamic workplace, and add to a culture of curiosity, innovation, and awesomeness.
Join our energetic, success-driven team and be part of a company that values relentless pursuit of results, curiosity, collaboration, and adaptability. If you are driven by excellence and hungry for success, we want to hear from you!
Job Summary :
As a pivotal figure at Rocket55, the Account Manager is the cornerstone of client satisfaction and success. This role leads and manages client relationships and oversees the implementation of all digital marketing initiatives.
Rocket55 Account Managers focus on delivering world-class customer service and thrive in fast-paced, ever-evolving environments. The Account Manager will coordinate with project managers, the Account Strategy Lead, and the broader production team to deliver for our clients. They expertly translate business needs into impactful digital marketing strategies, meticulously tracking and reporting on the progress and effectiveness of these initiatives. It's a role suited for visionary leaders who are passionate about making a difference, driving client success, and contributing to the dynamic synergy of our agency.
Responsibilities :
Client Communication and Relationship Management :
- Serves as the primary point of contact for clients
- Maintains regular communication with clients to understand their needs, expectations, and feedback
- Builds and nurtures long-term relationships with clients
- Handles client queries and resolves issues promptly
- Identifies opportunities for account growth and upselling additional services to existing clients
Project Management And Coordination :
Performance Analysis And Reporting :
Internal Collaboration And Communication :
Continual Learning And Adaptation :
Problem-Solving And Crisis Management :
KPIs :
Requirements :
Required Experience, Skills, and Qualifications
Preferred Qualifications :
Salary Range :
70,000 - $79,000 - depending on experience and qualifications.
Total Compensation Package :
This position offers full-time employment along with a comprehensive benefits package that includes :
Commitment to Inclusion :
Rocket55 is an equal opportunity employer and is dedicated to creating an inclusive work environment void of harassment and discrimination. Our goal at Rocket55 is to cultivate a culture where each team member feels appreciated, empowered, and motivated to pursue both personal and collective objectives. This commitment entails ensuring opportunity and accessibility for individuals of all backgrounds, including but not limited to race, ethnicity, age, marital status, gender, sexual orientation, gender identity, gender expression, religion, national origin, disabilities, political affiliation, and socioeconomic status.
Note : This job description is intended to provide a general overview of the position and does not encompass all responsibilities and qualifications that may be required. The role may evolve based on the needs of the company.
Salary : $70,000 - $79,000
