New Home Consultant

Department: Sales
Job Type: Full-Time

Rockford Homes has an immediate full-time position for a New Home Consultant Team Member. The ideal candidate will consistently make new home sales by demonstrating product features and benefits, exploring various home designs, and presenting relevant solutions to potential homebuyers. They will utilize proper sales and marketing techniques, follow Company guidelines, and use the knowledge of their assigned community to achieve Company goals to ensure customer satisfaction in accordance with Company objectives.

Job Responsibilities

• Effectively manages sales generation by utilizing Corporate marketing materials, model homes, local resources and Realtor relationships. Show the community, lots and spec homes to prospects and realtors. Market community (participation in local events or local sales organizations).
• Serves as trusted advisor/primary point of contact for home buyer from initial meeting through home closing. Scope may vary during phases of sales process.
• Tour, demonstrate, and maintain model homes.
• Generates excitement by effectively identifying needs of potential home buyers and matching related solutions.
• Builds confidence with potential home buyer by selling features/benefits of Rockford Homes product and experience to include:
• Comparatively shops products of competitors and visits those operating in same geographical areas.
• Prospect and visit Realtors.
• Maintain Inventory homes in all assigned developments in a neat and professional manner.
• Maintains buyer interest by effectively using listening and negotiating skills when confronted with objections, skepticism, conflict, etc. and counters with specific alternatives.
• Guarantees a realistic, but satisfactory home building experience for the home buyer by proactively communicating to the home buyer during entire home building process. Communicates appropriate information to other Rockford personnel.
• Attends Buyer Builder Conference.
• Show/walk lots and homes under construction with customers under contract.
• Maintain real estate signs in all assigned developments.
• Community management (drive/walk through community to check on appearance, signage, maintenance status of homes). Visit homes under construction to check on status.
• Meets with construction personnel regarding issues/status of homes.
• Ensures fair and consistent treatment by effectively solving problems when they occur, to the extent empowered to do so.
• Utilize Company systems which include but are not limited to Mark Systems and Lasso CRM.
• Provides consistency in superior customer service by effectively providing direction and coordination of an associate’s workflow through guidance and instructions.

• Conduct all business in a professional and ethical manner to serve customers and the company.

Job Requirements

• High School Diploma or GED.
• Experience in real estate sales of 2-3 years
• MUST have experience in Homebuilding.
• Valid driver’s license and be willing to drive among designated communities in daytime and nighttime.
• 5-day work week with weekends and some holiday hours.

Skills

• Negotiating skills, closing ability, and commitment to seller representation
• Strong time-management organizational skills
• Working computer (desktop or laptop)
• Proficient with Microsoft Office software
• Team oriented personality
• Exceptional verbal skill set
• Attention to detail

Rockford Homes as an Employer

Rockford Homes is committed to providing the same assurances to our employees we do to our customers. We look for individuals that are bright, enthusiastic, committed to growth, and customer focused. We empower our employees to manage their division of business and provide them with a supportive growth environment. Our employees have cited the following reasons for being a part of the Rockford Homes team:

• Rockford’s Image as Market Leader
• Company Stability
• Customer Service
• Respect and Teamwork Among Fellow Employees
• Commitment to Product Quality
• High Degree of Responsibility