What are the responsibilities and job description for the Account Executive, Ticket Sales position at Rockford IceHogs?
ROCKFORD ICEHOGS ACCOUNT EXECUTIVE, TICKET SALES
Department: Ticket Sales
Reports to: Manager, Ticket Sales
The Top Shelf:
The Account Executive, Ticket Sales, is a full-time position. The ideal candidate will be a highly energetic and self-motivated individual that will work with the Ticket Sales Team to fulfill annual Season Ticket Member and Group ticket sales strategies.
How You’ll Contribute
- Use persuasive sales techniques to sell season ticket packages, group outings, premium suites and experiences.
- Develop new business and potential customers through prospecting, following up on referrals and networking.
- Present package offerings in person or virtually.
- Engage with fans and customers in-arena during games to provide high level customer care.
- Prospect potential new sales while working game activation activities.
- Build quality fan data through maintaining detailed notes and customer information in sales databases.
- Research latest industry trends to accumulate the knowledge to be a successful sports marketer in the industry.
- Other duties and responsibilities as required.
Qualifications & Requirements:
- Bachelor's degree in business or a related field.
- One or more years of professional service or selling experience is preferred.
- Ability to engage and interact with current and prospective clients and fans.
- Desire to work in a fast-paced, fun environment.
- Ability to problem solve and deliver high end customer services.
- Uphold and demonstrate organizational values at all times: Integrity, Curiosity, Empathy, Collaboration & Originality.
- Ability to foster a positive team culture, work well and collaboratively with others.
- Demonstrate excellent personal motivation and persistence to overcomes obstacles.
- Strong verbal and written communication skills.
- Proficient in ticketing systems, Microsoft Office Suite to include Excel, Word, PowerPoint, and other computer skills required.
- Knowledge of Ticketmaster Archtics and Salesforce CRM is preferred.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
