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Event Attendant Staff

Rockford Park District
Rockford Park District Salary
Rockford, IL Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/27/2025
The events attendant ensures a professional, customer-focused experience by assisting with event operations, crowd management, and facility upkeep. Key responsibilities include greeting patrons, setting up and cleaning event equipment, and maintaining safety standards. Additional duties are assigned as needed to support event success.

TitleEvent AttendantDepartmentSinnissippi Music Shells StatusSeasonalWork LocationSinnissippi Park Reports ToOperations DirectorWage$15/hourPosition DescriptionThe events attendant ensures a professional, customer-focused experience by assisting with event operations, crowd management, and facility upkeep. Key responsibilities include greeting patrons, setting up and cleaning event equipment, and maintaining safety standards. Additional duties are assigned as needed to support event success.

ROCKFORD PARK DISTRICT VISION, MISSION AND LEADERSHIP BY VALUESAgency VisionTo be the best urban parks and recreation system in North America, as measured by national standards and the citizens we serve.Agency MissionThe Rockford Park District is in business to "help people enjoy life" by providing a quality park and recreation system.Vision & Planning SystemThe District aligns itself and all its resources to achieve its purpose, vision, mission, and priorities. This successfully drives the strategic plan, operational plans, and performance goals.Policy Management & Operations SystemEvery team member serves as an active contributor in the development of the team's operational plan; develops job strategies and plans that support the team's operational goals; identifies timetables for completion; plans daily work activities in an organized manner ensuring effective utilization of time and resources in the completion of job tasks.Leadership by Values SystemLeadership by Values can only be achieved if all team members believe in and live by these shared values: accountability, integrity, passion, agility, relationship oriented, results driven, service oriented, respectful, and innovative. While all team members share these essential values, our culture is enriched by and welcomes the diverse supporting values of its team members.Diversity, Equity, Inclusion and Belonging StatementThe Rockford Park District is committed and accountable to being a place where everyone is invited and belongs, as demonstrated by being an inviting, equitable, and inclusive environment, respectful of all people, embracing diversity, creating accessibility and valuing all team members, partners and community members for their unique experiences and backgrounds.

RELATIONSHIPS TO RESULTS CULTUREDefinitionSustained by long-term, positive, exceptional relationships with stakeholders and team members as our hallmark of success.

ONE TEAM, ONE GOAL COMMITMENTDefinitionTo work together to achieve the mission, vision, and shared values of the Rockford Park District.ConnectednessDepartments are truly interconnected to support the mission and vision of the Rockford Park District.

ESSENTIAL FUNCTIONS include the following. Other duties may be assigned

  • Provide exceptional customer service by greeting and assisting guests, offering directions, and ensuring a welcoming atmosphere.
  • Support event operations by assisting the Event Manager or designated staff as needed.
  • Oversee traffic and crowd management, including parking assistance, guest flow, and shuttle coordination.
  • Set up and break down event equipment, including signage, barricades, cones, and carts.
  • Maintain cleanliness and organization of event spaces to ensure a safe and visually appealing environment.
  • Monitor the event area for potential safety hazards and address or report them immediately.
  • Follow all facility and event-specific safety protocols and procedures.
  • Perform other duties as assigned to contribute to the success of the event.

Education/Experience

  • Valid Driver License

Critical Skills, Knowledge, And Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Availability to work Tuesday and Thursday evenings, with flexibility for additional shifts as needed.
  • Strong customer service skills with a friendly and professional demeanor.
  • Excellent communication skills, including verbal, written, and interpersonal abilities.
  • Ability to problem-solve and adapt to changing event needs.
  • Willingness to learn, take initiative, and collaborate as part of a team.
  • Ability to stand, walk, and move throughout the event for extended periods.
  • Capable of lifting and carrying event-related equipment (up to 25 lbs).
  • Comfortable working outdoors in varying weather conditions.
  • Previous experience in event support, customer service, or public-facing roles is a plus but not required.

Physical Requirements

The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job. Reasonable Accommodations May Be Made To Enable Individuals With Disabilities To Perform The Essential Functions

Medium work

  • Exerting up to 100 pounds of force rarely
  • Exerting up to 50 pounds of force occasionally
  • Exerting up to 20 pounds of force frequently to move objects.
  • Must be able to perform moderately physically intensive tasks, potentially including any combination of the following: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, lifting, grasping, feeling, talking, repetitive motions, substantial movements (motions) of the wrists, hands, and/or fingers.

Work Environment

The Work Environment Characteristics Described Here Are Representative Of Those An Employee Encounters While Performing The Essential Functions Of This Job. Reasonable Accommodations May Be Made To Enable Individuals With Disabilities To Perform The Essential Functions

  • Regular exposure to dirt, noise, and temperature and weather extremes.
  • Ability to work under stressful conditions, and problem solve.
  • Potential exposure to hazardous materials.

Salary : $15

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