What are the responsibilities and job description for the Front Desk Associate position at Rockford Tree Services?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage calendar appointments, ensuring efficient scheduling and coordination.
- Operate phone systems to handle incoming calls, direct inquiries, and take messages as needed.
- Utilize Google Suite for document management, communication, and collaboration.
- Perform data entry tasks accurately to maintain up-to-date records.
- Provide administrative support including filing, organizing documents, and managing office supplies.
- Assist with customer support inquiries, resolving issues promptly and effectively.
- Maintain a clean and organized front desk area to create a welcoming environment.
Requirements
- Proven experience in a front desk or office management role is preferred.
- Strong customer support skills with the ability to communicate effectively.
- Proficiency in calendar management and familiarity with phone systems.
- Excellent data entry skills with attention to detail.
- Ability to multitask while maintaining a high level of professionalism.
- Strong typing skills are essential for efficient documentation.
Join our team as a Front Desk Agent where you can contribute to creating an exceptional experience for our clients while developing your professional skills in a supportive environment.
Job Type: Full-time
Pay: $21.00 - $22.01 per hour
Expected hours: 40 – 55 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $21 - $22