What are the responsibilities and job description for the Retail and Cafe Manager position at Rockin’ Ruby’s Records?
Café and Retail Manager
Job Overview
We are seeking a dedicated and experienced Café/Retail Manager to oversee the daily operations of our coffee and retail shop in Bainbridge Island WA. The ideal candidate will possess strong leadership skills, know how to budget time and expenses, is an outgoing and friendly personality with a passion for providing exceptional customer service. This role requires a hands-on approach to managing staff, ensuring high quality, fast specialty drink preparation, along with a proven history of managing a retail goods operation with various gift, music, and tourism products, while maintaining a welcoming environment for our local and visiting guests. The Café/Retail Manager will be responsible for creating a positive atmosphere while efficiently managing resources and budgets.
Responsibilities
- Supervise daily café and retail operations, ensuring smooth service and high standards of quality.
- Management level WA state food handlers card required.
- Must be of legal age to serve bottled/canned beer.
- Train, mentor, and manage staff, fostering a collaborative team environment. Make work schedules and manage employee off time requests and training.
- Maintain retail sales floor with daily stock refreshing, front facing, restocking, and product knowledge training to employees.
- Oversee drink preparation processes to ensure compliance with health and safety regulations.
- Manage cash handling procedures, including daily sales reconciliation and deposits.
- Develop and implement budgets, monitor expenses, and optimize profitability.
- Provide excellent customer service by addressing guest inquiries and resolving any issues promptly.
- Maintain inventory levels of cafe supplies, and retail goods, and work with General Manager to place orders as necessary.
- Collaborate with upper management for overall company growth.
- Proven experience in coffee drink preparation, retail management, and customer service.
- Strong cash handling skills with experience in managing financial transactions.
- Previous bartending experience is preferred but not required.
- Familiarity with budgeting processes and financial management in the hospitality and or retail industry.
We invite passionate individuals who thrive in a fast-paced environment to apply for this exciting opportunity to lead our retail/café team.
Job Type: Part-time
Pay: $23.24 - $24.35 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Retail Management: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $23 - $24