IT Business Analyst

Salary : $58,799.29 Annually

Location : Rockingham County, NC

Job Type : Full Time Regular

Job Number : 01660

Department : Information Services

Division : Information Technology

Opening Date : 01 / 31 / 2025

Closing Date : Continuous

Summary

Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment matters.

This posting is continuous and will remain posted to fill vacancies as they become available. Applicants that apply to this posting will be considered for any vacancies of this type and will only need to apply once.

• Paid Medical, Dental, Vision & Life Insurance
• Onsite wellness / medical clinic
• Onsite fitness center
• Retirement
• Flexible Spending
• Paid Vacation, Sick & Holidays
• Bereavement
• Community Service Leave
• Weekends Off (varies by position)
• Flexible Work Schedules & Telework Options (varies by position)
• Tuition Reimbursement
• 401-K & 457 Plans

Performs intermediate skilled technical work performing consulting and analytical work for assigned departments, working with business units and end-users to review, access and develop improved business processes and procedures, providing technical support and training to staff, preparing reports, and related work as apparent or assigned. Work is performed under the limited supervision of the Chief Information Officer and direct supervision of the Business Systems Manager.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Examples of Duties

Knowledge, Skills and Abilities

Thorough knowledge of County and Department policies and procedures; thorough knowledge of daily operations and maintenance; thorough knowledge of the agency, uses and capabilities of electronic data processing main and peripheral equipment; thorough knowledge of hardware or software procedures and techniques; thorough knowledge of the functions and operating of County departments as it relates to the technological needs of the organization; comprehensive knowledge in preparing detailed reports, spreadsheets and other types of correspondence; thorough knowledge in the use of standard office equipment and associated software; ability to analyze software programs and recommend program adjustments; ability to make arithmetic computations; ability to compute rates, ratios and percentages; ability to understand and apply governmental accounting practices in maintenance of financial records; ability to communicate effectively orally and in writing; ability to maintain effective working relationships with vendors, consultants and associates.

Physical Requirements

This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, frequently requires walking and sitting and occasionally requires standing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work occasionally requires exposure to outdoor weather conditions, exposure to extreme cold (non-weather) and exposure to the risk of electrical shock; work is generally in a moderately noisy location (e.g. business office, light traffic).

Minimum Qualifications

Bachelor's degree with coursework in systems analysis / design, project management, information technology, or related field and extensive experience in information technology business systems, Lean Management / Six Sigma, or equivalent combination of education and experience.

Preferred Qualifications

Experience with report writing tools such as crystal reports, COGNOS Report Studio, Query Studio and / or other similar reporting applications highly desired. Additionally, working with an Enterprise Resource Planning (ERP) or CRM application suite such as SAP, SunGard OneSolution, or JD Edwards highly desired.

Special Requirements

North Carolina Driver License.

Supplemental Information

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent criminal background check.

Note : In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.

The Public Service Loan Forgiveness Program is intended to encourage individuals to enter and continue to work full-time in public service jobs. If you have student loans and you are selected for full-time employment with Rockingham County, you may qualify for forgiveness of the remaining balance due on your William D. Ford Federal Direct Loan after you have made 120 qualifying payments on those loans while employed full-time by certain public service employers. Click on the link below to see whether you might qualify.

Medical, Dental, and Vision Insurance

For Full Time employees in a regular position, insurance is available and effective the first day of the following month after having worked for an entire month. The County currently pays 100% of the cost for regular employees working at least 30 hours per week. Dependent coverage is also available.

Paid Time Off

This benefit is available to regular employees working at least 20 hours per week. Time off includes :

Vacation / Annual Leave

Sick Leave

Paid Holidays .

Local Government Retirement System

All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%.

Supplemental Retirement Plans

NC 401(k)- Employees have the option of making contributions on a pre or post tax basis to a 401(k) and on a pre tax basis to a a 457(b) plan.

Other Insurance

Insurance such as life, short term disability, and cancer care are available to regular employees and can be paid through payroll deduction.

Direct Deposit

All employees are required to have direct deposit.

Other Benefits

Credit Union : Employees of the County are eligible to open accounts at the Local Government Federal Credit Union.

Annual longevity payment beginning with the 6th full year of full or part time regular employment

Salary : $58,799