Front Desk Receptionist

Rockstar HR is teaming up with our newest client in Auburn Hills, Michigan, to find a Rockstar Front Desk Receptionist who will be the professional and welcoming first point of contact for all guests.

Role Description

This full-time position is responsible for creating a welcoming experience through professional phone etiquette, administrative support, clerical tasks, and exceptional daily communication.

 Key Responsibilities: 

• Greet clients and visitors with a warm, professional demeanor. 
• Manage the reception area to ensure it remains welcoming, clean, and organized. 
• Answer and direct phone calls promptly and courteously. 
• Assist in organizing employee events. 
• Manage and schedule appointments. 
• Assist in preparing documents, reports, and correspondence as needed. 
• Sort and distribute incoming mail; handle outgoing mail and deliveries. 
• Maintain office supplies inventory and coordinate orders as needed. 
• Organize and maintain the kitchen and common areas ensuring that all areas are neat and presentable throughout the day, including loading and unloading the dishwasher. 
• Provide administrative assistance to advisers and team members. 
• Provide support to the Executive Assistants. 
• Support and coordinate client meetings and seminars. 
• Perform other duties as assigned to support the efficiency of the office. 

Qualifications: 

• Must have proven experience as a receptionist, administrative assistant, or similar role. 
• Exceptional interpersonal and communication skills. 
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and familiarity with CRM systems is a plus. 
• Highschool Diploma or GED. 
• Strong organizational skills with attention to detail. 
• Ability to handle multiple tasks efficiently and professionally. 
• Dependable, punctual, and able to maintain confidentiality.