What are the responsibilities and job description for the Photographic Services Specialist position at Rockville Camera?
About Us – Rockville Camera
Rockville Camera is a locally owned, small business, retail photo lab located on Long Island, NY. For over 75 years, we have been dedicated to providing exceptional customer service and top-quality photo products to our community. We pride ourselves on a friendly environment, where photography enthusiasts, professionals, and everyday customers can find expert guidance, high-quality prints, and photo related products and services. Our team is passionate about photography and committed to ensuring every customer leaves satisfied. If you love working with people, have a keen eye for detail, and thrive in a dynamic setting, we’d love to have you join our team!
Our work environment includes:
- Modern office setting
- Casual work attire
- Fast paced atmosphere
- Flexible schedule
- Company perks
Job Overview:
We are seeking a friendly, detail-oriented, and personable photographic services specialist to join our team. This role requires someone who can multitask in a fast-paced environment while providing excellent customer service. You will be responsible for assisting customers with their photo orders, prints, and custom projects, while managing various tasks.
Key Functions:
- Greet customers warmly and assist them with photo printing, film orders, and the various services offered.
- Help customers understand their camera gear, resolve issues, and provide expert guidance with photo printing, and film processing options.
- Multitask efficiently between assisting customers, managing orders, and maintaining the workspace.
- Manage point-of-sale transactions, handle cash/card payments with accuracy and professionalism.
-Comfortable handling basic computer programs and willingness to learn new technologies and equipment.
- Maintain store organization, cleanliness, including restocking supplies, keeping the retail area clean.
- Collaborate with the team to enhance the overall shopping experience using instore displays and social media.
- 8 hour shift / Monday thru Saturday
Qualifications:
- Friendly, positive attitude with strong customer service skills.
- Ability to multitask and thrive in a fast-paced retail environment.
- Detail-oriented and organized, ensuring accurate processing of all orders.
- Passion for photography or willingness to learn about cameras, photo products and services.
- Strong communication and problem-solving skills.
-Ability to stand for extended periods, occasionally lift up to 30 lbs. and use a step ladder.
- Previous retail, customer service, or photo lab experience is a plus.
Why Join Us?
- Opportunities for growth and learning in photography and digital imaging.
- Work in a creative environment, supportive team culture and be part of a team that loves photography!
- Employee discounts on photo products and services.
If you’re an enthusiastic, customer-focused individual who loves photography and wants to grow in a dynamic retail environment, we’d love to hear from you!
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 1 year (Required)
Ability to Commute:
- Rockville Centre, NY 11570 (Required)
Work Location: In person
Salary : $19