What are the responsibilities and job description for the Customer Relations Manager position at Rocky Designs?
Company Description:
Rocky Designs is a manufacturer, wholesaler, and designer of fine jewelry with over 20 years of experience based in Long Island, NY. As a pioneer in the industry since 1999, we specialize in gold and silver jewelry featuring natural diamonds and gemstones. Our commitment to innovation and quality has positioned us at the forefront of emerging trends since our inception. Each piece we create embodies our dedication to craftsmanship and the high standards we uphold for our growing customer base.
Job Description:
We are excited to expand our team as we embark on new ventures! We are seeking a Customer Relations Manager to enhance customer relationships, boost sales, and support our operational logistics. This is an exceptional opportunity to work alongside a talented team of designers and passionate entrepreneurs with global experience in the jewelry sector.
As a full-time employee, you will have the chance to regularly travel to trade shows and expos nationwide, with all expenses covered by the company. Comprehensive training will be provided to ensure your success. We are looking for an energetic, friendly, and passionate individual who can cultivate and maintain valuable relationships with customers around the world. This role offers significant growth potential within the fashion and jewelry industry, providing hands-on experience in a dynamic environment.
Languages:
English required; Spanish preferred.
Education:
Associate's degree or higher.
Skills:
The ideal candidate will possess the following skills:
- Exceptional communication and interpersonal abilities
- Proficiency in social media management and branding strategies
- Strong customer service and relationship-building skills
- Effective sales and persuasion techniques
- Competence in inventory management
- Proficiency in Excel and foundational website management/design
- Skills in content creation and marketing
- Basic knowledge of jewelry and an aesthetic eye for design
Benefits:
We offer a comprehensive benefits package, including:
- Paid travel opportunities nationwide to industry trade shows and expos
- Flexible work schedules to support work-life balance
- Experience in the world’s largest Fashion District
- Collaborative work environment with a focus on teamwork and innovation
- Employee discounts available for family and friends
- Access to a diverse network of businesses in both retail and wholesale segments
- Significant opportunities for professional growth and career advancement
- A fun and engaging workplace culture that promotes both hard work and creativity
Location:
Long Island, NY
Salary Range:
TBD
Join us at Rocky Designs, where your passion for jewelry can thrive and your career can flourish!