What are the responsibilities and job description for the ROK-BARTEND-SIGNATURE-PT U position at Rocky Gap Casino Resort?
SUMMARY
Responsible for the beverage service to guests and servers ensuring efficient and prompt service for restaurant guests.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Mixes and serves alcoholic beverage and/or non-alcoholic beverages according to established recipes and procedures.
- Mixes and serves beverages in a service station capacity to Beverage/Food Servers in a prompt and efficient manner.
- Takes and fills all food and drink orders and assists in maintaining guests dining area in a clean and neat manner.
- Receives, issues and keeps necessary records of liquor store and supplies.
- Maintains a neat and clean bar station on a continual basis.
- Has knowledge of all Gaming and beverage regulations.
- Monitors guest alcohol consumption and responds accordingly.
- Keeps sight lines neat and organized.
- Ensures no drinks are served unless entered into POS system.
- Receives payment from food and beverage guests/servers in a prompt and courteous manner.
- Adheres to established cash control policies and procedures.
- Requests identification from guests when legal age is in question.
- Answers any guest questions and directs concerns to appropriate management.
- Assists in maintaining standards of health, safety, and sanitation.
- Completes side work, set up or closing duties as assigned.
- Follows all responsible alcohol service guidelines to help assist with guests’ responsible consumption.
- All other duties as assigned.
REPORTING LINE
You will report directly to the Food & Beverage Supervisor and then the Food & Beverage Manager.
QUALIFICATION REQUIREMENTS
- Must have excellent communication skills, be polite, and present a neat appearance at all times.
- The ability to work with others as a team in an efficient manner.
- The ability to apply common sense reasoning to variety of situations
- Proven experience providing high level of guest service
- The ability to add and subtract two-digit numbers and to multiply and divide
- The ability to read, write, comprehend simple instructions, short correspondence, and memos in English
- The availability to work all shifts.
- The ability to work in a fast–paced environment and stressful situations.
- Must be at least 21 years old.
- Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
- The ability to verify the right to work in the United States.
EDUCATIONAL AND/OR EXPERIENCE
High School Diploma or equivalent preferred. A minimum of two to three years of experience preferred.
PHYSICAL DEMANDS
Ability to stand, walk, and move throughout the property for prolonged periods of time. Ability to push, pull, bend, reach, squat, kneel, crawl, twist, sit, climb, balance, carry and lift to 50 lbs. Constant use of hearing, speech, vision (including distinguishing between shades of color), radios, and tools or equipment requiring a high degree of dexterity.
WORK ENVIRONMENT
Will be exposed to working in a noisy environment and seasonal elements.
Our company offers a fun work environment, opportunities for professional growth, paid time off accrual and benefits, including single or family health, vision, and dental benefits, and access to emergency care for eligible team members. 401(k) plan with match available for permanent positions after 90 days.
Potential to earn tips and/or commissions.
