Academic Advisor

Academic Advisor

Location : Lakewood, CO, Hybrid

Target Salary : $44,000- $50,000 per year

Target Fill Date : February 14th, 2025

Job Purpose

The Academic Advisor position promotes the success of students and their work toward graduation by providing accurate and timely customer service. Duties include engaging with students, relaying accurate information, and maintaining student files. The Academic Advisor is responsible for meeting established metrics in each area of responsibility.

Essential Duties and Responsibilities

• Maintain budgets for retention and graduation
• Understanding and advising students on academic policies and their corresponding forms and standard operating procedures
• Proactive student outreach
• Regular outreach to student cohort for retention and relationship building
• Transition support and onboarding to new RMCAD students
• Recognition and praise for exemplary students and milestone progress
• Intentional focus to connect with the entire student population every semester, surpassing industry standards
• Reactive student outreach
• Reengage nonattendance students in a timely manner according to deadlines
• Provide comprehensive withdrawal counseling and reentry application
• Respond to faculty requests for student outreach (ANCHOR Flags)
• Work in conjunction with the Office of the Registrar to understand students' schedules
• Manage accurate scheduling preferences in student files
• Utilize provided resources to forecast course availability trends
• Calculate estimated completion timelines based on credits completed and remaining
• Connect students with co-curricular resources such as Student Learning Center, Student Accessibility Services, Career Alumni Services, Student Life, and more
• Understand and communicate a base level of post-secondary student financial concepts and programs
• Abide by FERPA regulations
• Report into the Colorado campus at least twice a week to attend on-site staff and student meetings, trainings, and events, as well as support the campus students and the Advising Team by staffing the Palette office and presenting in student orientations.

Other Duties and Responsibilities As assigned

Competency

Qualifications

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

CampusVue / Nexus experience preferred by not required

Education

Education : Bachelor's Degree

Experience : Two years enrollment, admissions, or advising experience

Supervisory Responsibilities

Position is non-supervisory.

Working Environment and Conditions

A minimum of being on campus 2 days out of the week.

Indoors in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes at least eighty percent (80%) of the time.

Frequent computer use at workstation, up to eight hours per day.

Frequently work at a fast pace with unscheduled interruptions.

Attendance and punctuality.

Mobility within the office. Ability to walk, sit, stand and climb stairs. Ability to use hands and fingers, to handle office equipment, records and files. Occasionally required to reach with arms and hands, and to stoop, kneel or crouch. Vision abilities required by this job include the ability to read and discern written errors on paper and electronic documents. Ability to talk and hear. Ability to lift up to 15 pounds.

The noise level in the work environment is usually moderate.

Physical requirements

The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel.

This job description is intended to describe the general nature and level of work performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management retains the right to add or change the duties of the position at any time.

About RMCAD

Rocky Mountain College of Art Design (RMCAD) is an innovative, rigorous, and community-oriented global learning environment that inspires passion for critical thinking and prepares learners to be forces of change in the creative industries, our communities, and the world. RMCAD was established in 1963 by Philip J. Steele, who had a vision to provide students with a quality higher education in art and design. RMCAD continues to experience growth since its comparatively modest beginnings and now thrives on a lush, historic campus including more than 23 acres of land and 16 buildings. We are also pioneers in the online learning environment for art and design. RMCAD currently has over 1,400 students enrolled.

RMCAD is dedicated to living its mission and values, specifically that "Our students come first." The college continuously works with faculty and staff towards developing an evolving student-ready paradigm. RMCAD is dedicated to diversity and inclusion and maintains a policy of inclusiveness that recognizes values and reflects the diversity of the community it serves. The college fosters a dynamic learning and working environment that encourages multiple perspectives and the free exchange of ideas. We welcome people from a multitude of backgrounds who are committed to creativity, academic excellence, societal and cultural evolution and betterment, civility, mutual respect, social justice, and the free and open exchange of ideas.

Our Benefits

Hybrid work environment

Time Off Package including paid vacation, sick and holidays (7 Most Observed, Birthday, & December Gift Holidays)

Flexible Spending Account (FSA)

Medical, Dental, & Vision Insurance

Basic Life & AD&D

Short & Long Term Disability

401k employer match

Tuition Assistance

Other Voluntary Benefits Offered

Rocky Mountain College of Art Design is an Equal Opportunity Employer

Pay Range : $44,000 - $50,000 per year

Salary : $44,000 - $50,000