What are the responsibilities and job description for the Parts Associate position at Rocky Ridge RV?
Overview
We are seeking a motivated and dynamic Associate to join our team. The ideal candidate will possess strong communication skills and a customer-focused mindset. This role involves engaging with customers, managing sales processes, and ensuring a high level of service. You will play a crucial part in maintaining our standards of excellence while contributing to the overall success of the organization.
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Communicate effectively with customers to understand their needs and offer appropriate solutions.
- Negotiate terms and conditions with clients to close sales effectively.
- Assist in managing sales operations, including tracking inventory and processing transactions.
- Conduct vehicle maintenance checks as required, ensuring all equipment is in optimal condition.
- Utilize retail math skills to analyze sales data and assist in inventory management.
- Market products and services effectively to enhance customer engagement.
- Maintain professional phone etiquette when handling customer calls.
- Support team members in achieving sales targets and maintaining a positive work environment.
- Multilingual candidates are encouraged to assist diverse clientele.
Requirements
- Proven experience in customer service or sales management is preferred.
- Strong communication skills, both verbal and written, are essential.
- Ability to negotiate effectively with clients while maintaining professionalism.
- Familiarity with vehicle maintenance practices is a plus.
- Proficiency in Excel for data management and reporting purposes.
- Knowledge of retail math concepts to support inventory tracking and sales analysis.
- Multilingual abilities are highly desirable for enhancing customer interactions.
- A proactive attitude with the ability to work independently as well as part of a team.
Join us in delivering outstanding service while growing your career as an Associate!
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Idabel, OK 74745 (Required)
Work Location: In person
Salary : $14 - $17
