What are the responsibilities and job description for the Sales Associate position at Rockys Ace Hardware?
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rockys Ace Hardware. As a Sales Associate, you will play a key role in providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales and productivity goals.
Key Responsibilities
- Provide amazing customer service by engaging with customers, determining their needs, and offering solutions.
- Process sales quickly, accurately, and efficiently, and perform cash register operations.
- Work with the management team to achieve established sales and productivity goals.
- Maintain the good working condition of store equipment and assist in maintaining a clean and organized store environment.
- Develop and execute ideas and activities to increase store traffic and ensure that end-caps, dump bins, and feature displays are properly merchandised and maintained.
- Ensure each customer receives amazing service, which follows the Helpful Customer Service behaviors and mystery shop standards.
- Greet customers as they enter the store, answer phone calls, and maintain awareness of all promotions and advertisements.
- Ring up sales accurately and efficiently, maintain all cash at registers, and maintain an orderly appearance of the register area.
- Solicit customers to open an Ace Rewards card, issue receipts, refunds, credits, or change due to customers, and attend mandatory monthly store meetings.
Requirements
- Ability to combine amazing customer service with strong sales skills.
- Ability to work in a fast-paced environment and meet sales and productivity goals.
- Ability to maintain a clean and organized store environment.
- Ability to work effectively with the management team to achieve sales and productivity goals.
What We Offer
- A competitive hourly rate.
- A fun and dynamic work environment.
- Opportunities for career growth and development.
