What are the responsibilities and job description for the Auto Sales Representative position at Rockys Auto?
About the Role:
As an Auto Sales Representative at Rockys Auto, you will play a crucial role in driving sales and enhancing customer satisfaction. Your primary responsibility will be to engage with customers, understand their needs, and guide them through the vehicle purchasing process. You will be expected to maintain a comprehensive knowledge of our vehicle inventory, including features, pricing, and financing options. Building long-term relationships with customers will be essential, as repeat business and referrals are key to our success. Ultimately, your efforts will contribute to the overall growth and reputation of Rockys Auto in the Glendale community.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in sales or customer service, preferably in the automotive industry.
- Valid driver's license and a clean driving record.
Preferred Qualifications:
- Bilingual in English and Spanish
- Experience with CRM software and sales tracking tools.
- Knowledge of automotive financing options and processes.
Responsibilities:
- Engage with customers to assess their vehicle needs and preferences.
- Provide detailed information about vehicle features, pricing, and financing options.
- Conduct test drives and demonstrate vehicle capabilities to potential buyers.
- Follow up with leads and maintain relationships with past customers to encourage repeat business.
- Collaborate with the sales team to achieve monthly sales targets and contribute to a positive team environment.
Skills:
Strong communication skills are essential for effectively engaging with customers and understanding their needs. Sales skills will be utilized daily to persuade and guide customers towards making informed purchasing decisions. Customer service skills will help in building rapport and ensuring a positive experience for every client. Organizational skills are important for managing leads, follow-ups, and maintaining accurate records of customer interactions. Additionally, a good understanding of automotive technology and features will enhance your ability to provide valuable insights to customers.
