What are the responsibilities and job description for the Group Sales Coordinator position at Rod 'N' Reel, Inc.?
Description
Purpose
Responsible for actively prospecting and qualifying new business - consistent with Rod ‘N’ Reel Resort’s quality standards, operating systems, procedures, philosophies, and culture icons.
Key Accountabilities
· Perform administrative functions including typing, answering telephones, and composing correspondence. Excellent attention to detail. Ensuring all correspondence is entirely accurate.
· Develop and maintain positive working relationships with team members, customers, and guests.
· Supports the team to reach common goals; listen and respond appropriately to the concerns of other team members.
· Welcome and acknowledge all guests according to Rod ‘N’ Reel Resort’s core values and principles.
· Represent, support, and protect the Rod ‘N’ Reel Resort’s brand.
· Build new group sales business by procuring, producing, and/or reviewing all sales contracts, rate agreements, and/or banquet/catering event orders for the groups in their segment.
· Manages all “day of” event details for special events and bookings.
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Core Responsibilities
? Actively prospects and qualifies new accounts.
? Attends and participates in all sales-related meetings.
? Develops and maintain knowledge of market trends, competition, and customers
? Develops sales plans and strategies to meet or exceed established revenue for food, beverage and room night goals.
? Maintains relations with existing accounts.
? Produces and reviews all sales contracts, client proposals, banquet event orders, and floor plans
? Creates client experiences that uphold resort/brand standards.
? Creates strong interoffice relationships to ensure the clients’ expectations are exceeded.
? Assigns, distributes, and responds to incoming leads.
? Conduct site visits, may require evening or Saturday tours
Qualifications
? High School Diploma/GED. Bachelor's Degree preferred
? Prior sales experience preferred.
? Ability to communicate effectively verbally and in writing.
? Ability to use reservation and revenue management systems to develop pricing and sales recommendations.
? Experience with Delphi preferred.
? Microsoft Office (Outlook, PowerPoint & Excel)
? Must have a flexible work schedule to include nights, weekends and holidays.
Physical Requirements
? Position requires sitting, handling, eye-hand coordination, stooping, kneeling, and walking/standing for multiple hours in succession.
? This position may on occasion require the lifting, carrying, pulling, or pushing of up to approximately 50lbs.
? Must be able to withstand changes to temperature, steam, and heat.
? Must be able to work in a confined area for multiple hours in succession.
? Must be able to reach with hands and arms, talk and hear effectively with surrounding background noise.
? Vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
? Must possess adequate sensory abilities to observe and detect emergency situations, distinguish product taste, texture, temperature, presentation, and preparation.
Salary : $22 - $25
