What are the responsibilities and job description for the Front Desk Agent position at Rodeway Inn?
Must be able to work weekends and be flexible. Applicants must have a great personality, effective conflict resolution skills, excellent communication and team work ability, able to multi-task and provide the best customer service to our guests. Must be dependable.
Job Description:
- Greet guests at all times
- Handle guest check-ins and check-outs appropriately
- Operate hotel standards, take calls and provide information
- Provide guests with best service
- Strong team work, willing to help other departments
- Take reservations over the telephone and in person
- Provide guests with directions around the hotel
- Contact housekeeping and maintenance departments when a problem is reported
- Count cash drawer at the start of shift and end of shift
Prior hotel experience preferred, we are looking to hire for the right attitude, personality and will train! Please, apply in person or send resume/work history through email.
Shifts are 7am-3pm, 3pm-11pm, and 11pm-7am
Job Type: Part-time
Pay: $15.69 - $15.75 per hour
Schedule:
- 8 hour shift
Experience:
- Customer service: 4 years (Preferred)
- Front desk: 1 year (Preferred)
Ability to Commute:
- Groton, CT 06340 (Preferred)
Work Location: In person
Salary : $16 - $16
