What are the responsibilities and job description for the AR Specialist/Collections Coordinator position at Roessel Joy?
Job Description
A healthcare company is seeking to hire an AR Specialist / Collections Coordinator. In this seat, you will report to the Accounting Manager and focus. Looking for an organized self-starter with strong communication and computer skills. primarily on collections. This position transition to hybrid once training is complete (3 days in, 2 days out). The ideal candidate has 3 years of collections experience, has a background handling cash applications, and ideally has experience working in the healthcare industry (highly preferred, but not required).
Responsibilities :
- Maintain high volume of daily collection calls and e-mail communication with customer base
- Arranging for debt repayment or establishing repayment schedules based on customer's financial situations.
- Constantly following up with customers to ensure a quick and easy repayment process.
- Reconcile unapplied customer payments
- Maintain and resolve customer balances on credit hold
- Report on aged balances to Management monthly
- Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
- Maintaining an updated financial status report for assigned accounts.
- Reviewing the terms of sales, service and / or credit contracts with customers.
- Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
- Locating and monitoring overdue accounts, using aging report and an automated system.
Requirements
