What are the responsibilities and job description for the Professional Services Consultant position at Roessel Joy?
Job Description
RoesselJoy Technology has partnered with an IT Security Organization looking to hire a full-time Professional Services Consultant. This role will Deliver onsite and remote software / hardware and consultative, professional services; you will provide customers with technical expertise for solution implementations - including customer discovery sessions, solution design, software installation and configuration, functional and integration testing, technical documentation, and knowledge transfer.
- Scope, design, and deploy customizations and integrations using Python, REST APIs, Graph QL, Postgres / SQL
- Lead value-added services, such as process automation, best practices, integration activities, etc.
- Provide routine adoption-based tasks, such as health checks and abbreviated training
- Function as a technical resource for best practices, customer (high-level) training, and how-to questions
- Participate in post-sales customer meetings, presentations, requirements gathering, and solution review
- Collaborate closely with internal stakeholders, including Customer Success, Support, Engineering, and Sales teams.
Requirements
