What are the responsibilities and job description for the Hospitality Operations Supervisor position at Roger Brown's Restaurant & Sports Bar?
Duties:
- Oversee daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining a clean and organized environment.
- Coordinate and supervise banquet and catering events, ensuring smooth execution and customer satisfaction.
- Monitor food production and quality to ensure consistency and adherence to standards.
- Assist the manager in creating and implementing strategies to increase sales and profitability.
- Train and develop staff members, providing guidance and support to ensure high-quality service.
- Handle customer complaints or issues promptly and professionally.
- Maintain inventory levels and order supplies as needed.
- Ensure compliance with health and safety regulations.
Qualifications:
- Previous experience in a restaurant or hospitality management role is preferred.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Knowledge of food safety regulations and best practices.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and strong organizational skills.
- Flexibility to work evenings, weekends, and holidays as required.
Note: Experience in banquet, catering, coffee, food production, assistant manager, bartending, or hotel industry is a plus.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $55,000 - $60,000