What are the responsibilities and job description for the Relocation Consultant position at Roger Ward - San Antonio Inc.?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Ward is seeking a motivated, self-driven individual to help our valued customers set up and navigate the logistics of their move. As a relocation consultant, you will be trained on how provide our customers with a stress-free moving experience by generating estimates in person, virtually, and over the phone.
WHAT YOU’LL DO:
- Meet with potential customers or businesses at their home or office to advise on all aspects of the relocation process, perform surveys of items to be relocated, and provide timely and accurate estimates/pricing.
- Provide timely follow-up on company-generated leads and potential customers.
- Develop independent sales leads through community and business networking.
- Work with others to update and maintain sales management tools and tracking mechanisms.
- Clearly and accurately communicate customer’s needs and expectations to operations, management, and move coordinators.
- Complete necessary paperwork in a timely manner.
- Work closely with move coordinators to ensure customer satisfaction and maximize sales opportunities.
- Tend to service issues, including those that arise outside of normal business hours.
- Maintain and create reports to track individual activity and productivity (e.g., closing statistics)
- Attain sales goals, closing rations, and complete sales reports.
WHAT WE LOOK FOR:
- You have experience in household goods relocation sales or business development.
- You are passionate about providing excellent service to internal and external customers.
- You have demonstrated ability in meeting sales objectives.
- You have strong interpersonal communication skills.
- Thorough understanding of the industry and industry trends.
- Ability and willingness to travel to client homes and/or businesses within a 50-mile radius of office.
WHAT WE OFFER:
- Competitive compensation: 3–6-month training salary. $50K - $80K , draw against commissions.
- Medical, dental, and vision insurance
- 401(K) plan
- Worksite benefit programs
Salary : $50,000 - $80,000
