What are the responsibilities and job description for the Customer Service Representative- Cookeville Quarry position at Rogers Group, Inc.?
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group, Inc. is seeking candidates for a Full Time Customer Service Representative for our rock quarry located in Cookeville, TN. Wages starting at $19/hour.
The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills – able to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours and overtime, including Saturdays.
Job Requirements:
- Operate scales in dispatch and delivery of products or material
- Answer customer calls
- Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc.
- Assist sales staff with customer service responsibilities
- Promote team atmosphere at location and across the division
- May be called upon at the discretion of Managers to perform other duties
Qualifications
- Previous experience CSR/dispatch experience required
- High school diploma required
- Detail oriented with a high degree of accuracy
- Proficiency with Microsoft Office applications
- Excellent customer service skills
- Detail oriented with a high degree of accuracy with the ability to multi-task
- Ability to work with minimal supervision
- Excellent communication skills both oral and written
- Must be able to pass a pre-employment drug screen
As a Rogers Group employee, you will have access to our competitive company perks, including:
- Group insurance options plus Health Savings Account with annual company contribution.
- Company paid life insurance, disability insurance, and more.
- Retirement 401K account with company contribution and match.
- Paid Holidays
- Paid vacation – 1 week at 1 year; 2 weeks at 2 years; 3 weeks at 5 years; 4 weeks at 20 years of service.
- Annual performance-based merit increases.
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.
Salary : $19
