Customer Service Representative

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.

Job Details:

Customer Service Representative - Rogers Group Inc. - Louisville, KY

Pay: Wages starting at $23/hour

Rogers Group is currently seeking candidates for our Customer Service Representative position in Louisville, KY. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data.

Job Requirements:

• Provide friendly, professional, and thorough customer service
• Answer customer calls
• Take and input customer orders
• Dispatch products and material for delivery
• Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc.
• Assist sales staff with customer service responsibilities
• May be called upon at the discretion of Managers to perform other duties

Qualifications:

• High school diploma required
• Proficiency with Microsoft Office applications
• Excellent customer service skills
• Detail oriented with a high degree of accuracy with the ability to multi-task
• Ability to work with minimal supervision
• Excellent communication skills both oral and written
• Must pass pre-employment drug screen

The standard work schedule is Monday through Friday, from 9 AM to 5 PM, with occasional Saturdays as needed, on a rotating basis. Hours and schedule could vary based on customer demand.

While the typical weekly hours range from 40 to 45 hours per week, overtime is not guaranteed. Employees must be flexible and able to adjust their schedule to meet seasonal demands and operational needs. Employees must be willing to work at all 3 Rogers Group locations located in Middletown, Oldham Co, and Bullitt Co. Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Company provided Group Life and Accidental Death & Dismemberment insurance.
• Retirement 401(k) with company contribution and match at one year of service.
• Company provided Short- and Long-Term Disability.
• Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.
• Paid vacation available after 180-day probationary period and accrued based on years of service.
• Annual performance-based merit increases.
• Career growth/advancement opportunities.

RGI EEO Statement

An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

All applications are accepted online at www.rogersgroupinc.com.